FAQ's

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SHOPPING INFORMATION


Delivery charges vary depending on the destination, weight, and size of the package. The exact delivery charge will be displayed at checkout before you finalize your order.

Delivery times depend on your location and the shipping method selected. Standard shipping usually takes 3-7 business days, while express shipping options are available for faster delivery.

Once you place your order, you will receive a confirmation email with your order details. We will process and ship your order as soon as possible. You will receive another email with tracking information once your order has been dispatched.

Yes, you will receive an invoice for your order via email. You can also access your invoice from your account on our website.

Our customer service team is here to assist you with any questions you may have. Feel free to contact us for any inquiries or support needed.

PAYMENT INFORMATION


Payment is usually taken from your bank account immediately upon placing your order. You will receive a confirmation email once the payment is processed.

A wishlist is a feature that allows you to save products you are interested in for future reference. You can add items to your wishlist and purchase them later.

If you receive a damaged or incorrect product, please contact our customer service team immediately. Provide them with your order details and a description of the issue. We will arrange for a replacement or refund as per our return policy.

You can change or cancel your order if it has not yet been processed or shipped. To request a change or cancellation, please contact our customer service team as soon as possible.

Package tracking allows you to monitor the status and location of your order in real-time. Once your order is shipped, you will receive a tracking number that you can use to track your package on the carrier's website.

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